FOR WINDOWS: Click Here to Download and Install
FOR MAC: Click Here to Download and Install
MAC Instructions: Allow screen recording and accessibility access
Once installed, you should see this warning dialog prompt for screen recording access.
Click Open System Preferences.
Next, click the Privacy tab. Click the lock in the corner of the window to unlock the Privacy settings.
Click Screen Recording, and then select the ConnectWise Control client.
Click Accessibility, and then select the ConnectWise Control client.
When you have finished, click the lock again to prevent further changes.